Terms of Use


Terms of Use

Before using this website you should read the following terms and conditions which govern its use. If you do not agree to these terms and conditions please do not use this website.

This website has been put together to comply with English law and is operated in England by Cycle Manchester. All visits to this website shall be governed by English law.

Personal Information

From time to time, we may collect, store and use personal information collected from visitors to this website. All processing of personal information is done in accordance with current UK Data Protection legislation. Please read our Privacy Policy for details of our collection and use of personal data and your access and correction rights to any data held about you.

Hypertext Links and Cookies

Where this website is hypertext linked to any website operated by any third Genuine Parts Express accepts no responsibility or liability arising in respect of any content, information or transaction on or carried out on such website. The presence of a hypertext link on our website shall not be deemed to be a recommendation or endorsement of such website by Cycle Manchester





We want you to be happy with your purchase, but we understand sometimes there may be an issue. Please see our points below, and if for any reason you are unhappy or something is wrong, in the first instance please contact us by Email: sales@cyclemanchester.co.uk or call 01617484314


1)   You may return your item for any reason a receive a refund of the items price stated on the site at the time of purchase. In order to receive a refund, you must return the goods within 14days of receiving, having contacted us by Email or telephone within 7 days, After 14 days no refund will be allowed.

For special orders that are incorrect or no longer needed by the customer, refunds will be subject to a 20% re-stock fee.

2)   Shipping / handling is NON REFUNDABLE, Return shipping cost is responsibility of the buyer.

3)   Items such as Helmets are non-refundable due to hygiene and safety reasons.

4)   For exchange involving defective items, the return shipping cost is the responsibility of the buyer, we will take care of the cost of shipping the replacement item back to you, so in effect, we are splitting the overall shipping cost to replace an item. If simply exchanging for a different item, the buyer is responsible for the shipping cost both ways.

5)   Other circumstances (example –you were sent the wrong item) we will handle on an individual basis. If we have made an error we will correct it.

6)   All items must be received in the same condition as when dispatched when retuned for a refund. Any item that shows obvious signs of wear or use will not be eligible for a return or exchange credits 

7)   Refunds will be issued by the same method of payment you originally sent (PayPal or credit back your credit card). Cheque payment will be issued a refund cheque payment only. 

8)   Please allow 10-14 days business to process your refund or ship your replacement





We look to dispatch items from stock within 1 working day Monday – Friday. For special orders the dispatch time varies depending on our supplier, however we look to supply the goods within 7 days, if for any reason you haven’t received your good after 7 days period please contact us immediately

The bulk of our goods are dispatched within 1 working day using our 24hour courier, smaller items are sent using Royal Mail First Class Recorded delivery.

This service ensures all items reach you and avoid delays and costs for both of us

All items are signed for and tracked.



Most items purchased on our site are normally in stock, but please be aware that in the event of there being no stock, the dispatch of your item will be delayed. We will do our best to prevent this from happening. In the event of no stock, and we need to order something in, we shall contact you and notify you of any delay. If for any reason you do not hear from us within 2 days please contact us to make sure we have received your order.



All prices shown are inclusive of VAT unless stated otherwise. All prices are correct at the time of publication.

We reserve the right to change prices at any tie without notice.



If for any reason you are unhappy with your purchase or unhappy about the quality of service given by Genuine Parts Express, Please contact us


Cycle Manchester

Express House

11 Victoria Road



M41 5BZ

Email: Sales@cyclemanchester.co.uk

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